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Context Help

If you feel lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up menu will appear. It contains in-depth information about all the operations that you can carry out on that particular page. Each pop-up menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of how-to videos illustrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you searching for, have a peek at our comprehensive Frequently Asked Questions database, which contains questions asked by actual people and provides real solutions. We periodically update our FAQ database with new Q&A's so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can get in touch with our excellent team of tech support engineers available 24-7 and ready to help you with any problem. Each support ticket you open will be responded to in less than 60 minutes (the average response time is approximately 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 163722

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com